Privacy Policy | G Plus Properties

Privacy Policy of G. Plus Properties

G. Plus Properties respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how G. Plus Properties collects, uses, discloses, and safeguards your personal data in connection with its services. It outlines the types of personal data collected, used, or disclosed and their objectives, the retention period for personal data, the types of third parties to whom G. Plus Properties discloses personal data, your rights, and how you can contact us.

By contacting G. Plus Properties, using our website or services, or providing your personal data for purposes of communication, coordination, or service provision, you acknowledge and agree to be bound by this Privacy Policy.

1. Individuals Covered by this Privacy Policy

This Privacy Policy applies to the following individuals:

1.1 Service Users: Natural persons who use G. Plus Properties' services and features or browse G. Plus Properties' website, in the past or present.
1.2 Service Requesters: Natural persons requesting or intending to request G. Plus Properties' services and features, in the past or present.
1.3 Corporate Representatives: Directors, shareholders, employees, or authorized representatives of corporate customers or business organizations that partner with G. Plus Properties, in the past or present.
1.4 Other Individuals: Natural persons with whom G. Plus Properties interacts or establishes a relationship, or who provide personal data directly or indirectly through any channel, in the past or present.

2. Legal Basis and Purpose for the Collection, Use, and Disclosure of Personal Data

G. Plus Properties collects, uses, and discloses your personal data only when necessary and in compliance with an applicable legal basis. The legal basis and purposes for collecting, processing, and disclosing your personal data are as follows:

2.1. Performance of a Contract To fulfill contractual obligations to which you are a party or to take steps before entering into a contract. This includes:
- Evaluating and analyzing information related to the provision of G. Plus Properties' services, such as:
  - Assessing your property information (location, size, features) to provide relevant recommendations, services, or offers and match you with potential sellers, buyers, renters, or any other related persons.
  - Analyzing market trends and property values to assist you in making informed decisions.
- Verifying your identity for transactions with G. Plus Properties, including:
  - Conducting identity verification checks for security or other legitimate purposes.
  - Verifying your contact information for communication and service delivery.
- Providing services, resolving technical issues, and offering assistance related to G. Plus Properties' services, including:
  - Providing access to property listings and search functionalities.
  - Facilitating communication between buyers and sellers, renters, or any other related persons (e.g., financial institutions, property agents).
  - Assisting with scheduling property viewings and negotiations.
  - Resolving technical issues related to the use of G. Plus Properties' service.
- Communicating with you regarding service usage, answering questions, providing customer support and relevant information, follow-ups, and other relevant activities.
2.2. Legitimate Interests For the legitimate interests of G. Plus Properties or third parties, provided these do not override your fundamental rights relating to personal data protection. This includes:
- Improving user experience by analyzing user interactions and preferences to personalize the user experience, recommending relevant properties, products, or service offerings, and improving the overall functionality of the services or features.
- Preventing or detecting fraud by utilizing data to identify and prevent fraudulent activities, such as fake accounts, suspicious transactions, and attempts to manipulate the platform.
- Enhancing security by analyzing user data to identify and mitigate security threats, such as cyberattacks and data breaches, to protect both users and the platform.
- Developing and improving Services by analyzing user data to identify areas for improvement in G. Plus Properties' services, such as new features, enhanced functionalities, and improved customer support.
- Conducting market research and analysis to understand user behavior, market trends, and competitor activities, which helps in developing new business strategies and improving overall business performance.
2.3. Legal Compliance To comply with applicable laws, such as rules, regulations, or orders from competent authorities (e.g., court orders, regulatory agencies, or authorized officers). This includes:
- Investigating and resolving claims or disputes, detecting, preventing, prosecuting crime, or as allowed or required by applicable law.
- Complying with court orders or other legal, governmental, or regulatory requirements.
- Enforcing our Terms of Service or other agreements.
- Protecting G. Plus Properties' rights in the event of a claim or dispute. G. Plus Properties may also use your Personal Data when required, advised, recommended, expected, or requested to do so by our legal advisors or any local or foreign legal, regulatory, governmental, or other authority.
2.4. Consent In certain cases, G. Plus Properties may ask for your consent to collect, use, or disclose your personal data to maximize your benefits and/or to enable us to provide services to fulfill your needs. This may include:
- Receiving marketing communications from G. Plus Properties, such as emails, promotional offers, and updates on new properties.
- Allowing G. Plus Properties to personalize your experience on the platform by using your data to recommend properties, show relevant advertisements, and tailor content to your interests.
- Allowing G. Plus Properties to share your data with third-party advertisers for the purpose of delivering targeted advertisements.
- Allowing G. Plus Properties to access your location data to provide location-based services, such as finding properties near you.
- Allowing G. Plus Properties to use cookies and other tracking technologies to collect information about your Browse behavior on the website.
2.5. Public Interest or State-Authorized Duties To perform tasks carried out in the public interest or exercise official authority vested in G. Plus Properties, including compliance with state missions.
2.6. Protection of Vital Interests To prevent or mitigate risks to your life, body, or health in situations of necessity.
2.7. Preparing Historical Documents if required or necessary To archive for the public interest, or for purposes relating to research or statistics.

3. Personal Data That G. Plus Properties Collects, Uses, or Discloses

3.1 Personal Data Personal data refers to any data that can directly or indirectly identify you, including but not limited to:
- Identity information: Name, surname, photos, any other information in identity documents, and any applicable suffix.
- Contact information: Telephone number, email address, physical address, social media or messaging application contact, and any information about how you interacted with our website, features, or services.
- Technical information: Profile accounts, IP address, cookies, and Browse behavior.
- Financial and Transaction information: Bank account, transaction history, and proof of payment.
- Property information: Title deed, property location, and property right status that may be included with other personal data to identify you or any related persons.
- Transaction Information: Audio recordings, purchase history, rental history, payment information (e.g., credit card details), or any other transaction records.
3.2 Sensitive Personal Data G. Plus Properties does not collect, use, or disclose your sensitive personal data unless express consent is provided by you and/or in strict compliance with applicable laws and regulations. Examples of sensitive personal data are race, religious beliefs, background information (including financial and criminal records, where legally permissible), health data, disability, marital status, location, and biometric data, as applicable. In the event that you are required to furnish any documentation or information to G. Plus Properties for any Purpose which may contain such sensitive Personal Data (which is not required for that Purpose), you agree to redact such sensitive Personal Data before providing such documentation or information to G. Plus Properties.
3.3 Personal Data of Any Other Third Parties If you provide the personal data of any third parties—such as family members, references, or individuals mentioned in transaction documents—you represent and warrant that you:
- Inform them of the details relating to the collection, use, and disclosure of personal data and rights under this Privacy Policy, and
- Obtain their consent, if necessary, or establish another legal basis to allow G. Plus Properties to collect, use, and/or disclose their personal data lawfully.
3.4 Personal Data of Minors G. Plus Properties does not collect, use, or disclose personal data of minors unless express consent is provided by parents, legal guardians, and/or in strict compliance with applicable laws and regulations.

4. Sources of Your Personal Data

Generally, G. Plus Properties will collect your personal data directly from you. However, sometimes G. Plus Properties may get it from other sources. In such cases, G. Plus Properties will ensure compliance with applicable data protection laws and regulations.

Personal data G. Plus Properties collects from other sources may include but is not limited to:

Data obtained by us from our affiliates, business partners, and/or any other persons with whom G. Plus Properties has a legal relationship.
Data obtained by us from persons related to you or who have a legal relation with you.
Data obtained by us from corporate customers where you are a director, authorized person, attorney, representative, or contact person.
Data obtained by us from governmental authorities, regulatory authorities, financial institutions, and/or third-party service providers.
Data available in the public domain.

5. Disclosure of Personal Data to Third Parties

To fulfill the purposes outlined in this Privacy Policy and in accordance with G. Plus Properties' legal basis, G. Plus Properties may collect, use, transmit, transfer, process, and/or disclose your personal data to the following categories of third parties on a need-to-know basis:

5.1 Affiliated Companies G. Plus Properties may share your personal data with its affiliated companies to support business operations and provide services in line with the purposes described in this Privacy Policy.
5.2 Service Providers G. Plus Properties may engage service providers who process your personal data on behalf of G. Plus Properties as instructed. Before disclosing any personal data, G. Plus Properties ensures that these service providers adhere to this Policy and applicable data protection laws.
5.3 Auditors and Regulatory Authorities G. Plus Properties may disclose your personal data to auditors, external auditors, government agencies, our legal advisors, and other relevant authorities as required to comply with legal obligations, respond to regulatory requirements, or exercise or defend legal claims.
5.4 Business Partners and Contractual Counterparties G. Plus Properties may disclose personal data to business partners, entities, or individuals with whom G. Plus Properties has entered into contracts or maintains legal relationships. These entities or individuals may independently decide on the processing of personal data and are required to comply with relevant personal data protection laws. For their specific privacy policies, please refer to their respective communication channels.
5.5 Transferees of Businesses or Assets In the event of a merger, acquisition, sale, or transfer of all or part of G. Plus Properties' business or assets, your personal data may be transferred to the relevant parties involved.
5.6 Social Media Service Providers (in a secure format) or Other Third-Party Advertisers G. Plus Properties shares your personal data with social media service providers or other third parties so they can display relevant messages to you and others on our behalf about our products and/or services. Third-party advertisers may also use data relating to your previous online activities to tailor adverts to you.

6. International Transfer of Personal Data

According to the nature of G. Plus Properties' business, G. Plus Properties currently does not transfer your personal data abroad or transfer your personal data internationally. In the case that G. Plus Properties is required to do so, G. Plus Properties will always ensure that it has a legal basis and will exercise its best effort to have your personal data transferred to G. Plus Properties' reliable business partners, service providers, or other recipients by the safest method to maintain and protect the security of your personal data.

When transferring personal data abroad, G. Plus Properties applies personal data protection standards as required by law and will not transfer your personal data to a country with insufficient data protection measures unless you have explicitly consented to such a transfer.

7. Retention Period for Personal Data

G. Plus Properties will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with applicable legal obligations. Personal data will be retained for the duration of your use of G. Plus Properties' services, or while rights and obligations exist between you and G. Plus Properties. Following the termination of your use of G. Plus Properties' services, or the cessation of rights and obligations, G. Plus Properties will retain your personal data for no longer than 10 (Ten) years, or as required by applicable laws, whichever is longer. Once the retention period expires or G. Plus Properties no longer has a legal or business purpose for retaining your Personal Data, G. Plus Properties will delete or anonymize your personal data in compliance with relevant legal standards.

8. Data Security

G. Plus Properties recognizes the significance of safeguarding your personal data and has implemented robust and continuously updated security measures to ensure compliance with applicable data protection laws and adherence to international standards. G. Plus Properties will take reasonable legal, organizational, and technical measures to ensure that your personal data is protected. This includes measures to prevent data from getting lost, or used or accessed in an unauthorized way. G. Plus Properties limits access to your information to our employees on a need-to-know basis. Those processing your data will only do so in an authorized manner and are required to treat your information with confidentiality.

Nevertheless, please understand that the transmission of information via the internet is not completely secure. Although G. Plus Properties will do its best to protect your information, G. Plus Properties cannot guarantee the security of your personal data transmitted through any online means; therefore, any transmission remains at your own risk. If your personal data is compromised through unauthorized actions, such as hacking, theft, unauthorized database access, password breaches, or other methods beyond G. Plus Properties' control, G. Plus Properties disclaims liability for damages arising from such incidents.

9. Data Subject Rights

G. Plus Properties respects your rights as a data subject under applicable data protection laws and regulations. You can exercise your rights, detailed below, through the channels prescribed by us:

9.1 Right to Access and Obtain Copy You have the right to access and obtain a copy of your personal data retained by G. Plus Properties, unless G. Plus Properties is entitled to reject your request under the laws or court orders, or if such a request will adversely affect the rights and freedoms of other individuals.
9.2 Right to Rectification You have the right to rectify your inaccurate personal data or to update your incomplete personal data.
9.3 Right to Erasure You have the right to request us to delete, destroy, or anonymize your personal data, unless there are certain circumstances where G. Plus Properties has the legal grounds to reject your request.
9.4 Right to Restrict You have the right to request us to restrict the use of your personal data under certain circumstances (e.g., when G. Plus Properties is pending an examination process in accordance with your request to rectify your personal data or to object to the collection, use, or disclosure of your personal data, or you request to restrict the use of personal data instead of the deletion or destruction of personal data which is no longer necessary as you have the necessity to retain it for the purposes of establishment, compliance, exercise, or defense of legal claims).
9.5 Right to Object You have the right to object to the collection, use, or disclosure of your personal data in case G. Plus Properties proceeds with legitimate interests basis or for the purpose of direct marketing, or for the purpose of scientific, historical, or statistic research, unless G. Plus Properties has legitimate grounds to reject your request (e.g., G. Plus Properties has compelling legitimate grounds to collect, use, or disclose your personal data, or the collection, use, or disclosure of your personal data is carried out for the establishment, compliance, or exercise of legal claims, or for the reason of our public interests).
9.6 Right to Data Portability You have the right to receive your personal data in case G. Plus Properties can arrange such personal data to be in a format that is readable or commonly used by means of automatic tools or equipment, and can be used or disclosed by automated means. Also, you have the right to request us to send or transfer your personal data to a third party, or to receive your personal data which G. Plus Properties sent or transferred to a third party, unless it is impossible to do so because of technical circumstances, or G. Plus Properties is entitled to legally reject your request.
9.7 Right to Withdraw Consent You have the right to withdraw your consent that has been given to us at any time pursuant to the methods and means prescribed by us, unless the nature of consent does not allow such withdrawal. The withdrawal of consent will not affect the lawfulness of the collection, use, or disclosure of your personal data based on your consent before it was withdrawn.
9.8 Right to Lodge a Complaint You have the right to make a complaint with the Personal Data Protection Committee or their office in the event that G. Plus Properties does not comply with the applicable data protection laws and regulations.

10. Cookies Policy / Cookies Notice

10.1 G. Plus Properties uses cookies to ensure the proper functioning of several sections of its website, to facilitate your use of the site, and to provide the services you request. G. Plus Properties will use cookies only when necessary and will comply with applicable information security standards. Information collected through cookies will not be disclosed to third parties, except when cookies are operated by external service providers or when G. Plus Properties has a legal basis to do so.
10.2 Types and Purposes of Cookies G. Plus Properties uses cookies for different purposes, categorized as follows:
- Strictly Necessary Cookies: These cookies are required for the website to function properly and provide its core services to users.
- Functionality Cookies: These cookies remember your preferences (e.g., language, account settings) to personalize your experience on the website.
- Performance Cookies: These cookies help evaluate and monitor the performance of the website. External service providers may operate some of these cookies.
- Advertising or Marketing Cookies: These cookies are used to deliver relevant advertising based on your preferences. External service providers may also manage these cookies.

11. Company Contact Information

Data Protection Officer Address: 83/8, Village no. 2, Mahasawat, Bang Kruai, Nonthaburi, 11130, Thailand. Email: info@g-plus.com Phone number: +66 81 8174333

12. Amendment of the Privacy Policy

Your use of G. Plus Properties' services constitutes your acceptance of this Privacy Policy. G. Plus Properties may amend or add to this Policy at any time and will notify you of such amendments. Your continued use of the services after the amended Policy is posted will signify your acceptance of the amendments.